Refund policy

At Drunk Bees, we are committed to providing high-quality products and services to our customers. Due to the nature of our offerings, we maintain a strict no return and no refund policy. Please read the following carefully to understand our terms.


Digital Products

  1. Non-Refundable Nature: All our digital products, including learning guides and other downloadable content, are non-refundable. Once a purchase is made and the download link is sent, we cannot offer a refund or exchange.
  2. Purchase Confirmation: Customers are advised to thoroughly check their selection before completing the purchase to ensure they are buying the correct product.
  3. Technical Issues: If you encounter any technical issues with the download or access to the digital content, please contact our support team at hello@drunkbees.com, and we will assist you promptly.


Physical Products

  1. Rare Finds: Many of our physical products, such as wines and accessories, are rare finds and often unique items. Due to their rarity and limited availability, we do not accept returns or offer refunds for these items.
  2. Order Confirmation: Customers must verify their order details, including product selection and quantity, before finalizing the purchase. Once the payment is processed, no changes or cancellations will be accepted.
  3. Damage During Shipping: In the unlikely event that a physical product arrives damaged, please contact us within 48 hours of receiving your order at hello@drunkbees.com with photographic evidence of the damage. We will discuss the situation with the third-party logistics company involved and determine the appropriate resolution, which may include a replacement or store credit, at our discretion. However, please note that due to the high value and rarity of some items, a replacement may not be available. In such cases, our liability will be limited to discussing potential resolutions without guaranteeing a specific outcome.


General Terms

  1. Customer Responsibility: It is the customer's responsibility to ensure that they are purchasing the correct items. We encourage customers to read product descriptions thoroughly and, if necessary, contact us for more information before making a purchase.
  2. Final Sale: All sales are final. By completing a purchase, customers agree to the terms outlined in this Return & Refund Policy.


We appreciate your understanding and cooperation. Our goal is to ensure customer satisfaction while maintaining the integrity of our unique product offerings.

For any questions or assistance, please reach out to our support team at hello@drunkbees.com.